Introduction

At Rootly, incidents are created and managed directly in Slack - our customers rely on the Slack bot to declare incidents, update status, page responders, and perform a variety of other actions without switching tools.

In this project, you’ll build a simplified version of that workflow: a Ruby on Rails application with a Slack bot to declare and resolve incidents, and a Web UI to view and manage them.

Slack Bot

Your Slack app should support the following commands:

/rootly declare <title>

• Opens a modal to create a new incident.
• Works in any channel.
• Title is required; description and severity (sev0, sev1, sev2) are optional.
• Declaring an incident creates a dedicated Slack channel for responders to manage the incident
• Store the incident in an incidents table backed by PostgreSQL.

/rootly resolve

• Works only in a dedicated Slack incident channel.
• Marks the status of the incident as resolved.
• Posts back to the channel with the time it took the team to resolve (and any other data you think would be useful).

Slack’s block kit allows for a lot of flexibility - apply your own product and design instinct and make the design your own!

🌐 Web UI