Introduction

At Rootly, incidents are created and managed directly in Slack — our customers rely on the Slack bot to declare incidents, update status, page responders, and perform a variety of other actions without ever leaving Slack.

In this project, you'll build a simplified version of that workflow: a Ruby on Rails application with a Slack bot to declare and resolve incidents, and a Web UI to view and manage them.

Slack Bot

Your Slack app should support the following slash commands:

/rootly declare <title>

• Opens a modal to create a new incident.
• Works in any channel.
• Title is required; description and severity (sev0, sev1, sev2) are optional.
• Declaring an incident creates a dedicated Slack channel for responders to manage the incident.
• Store the incident in an incidents table backed by PostgreSQL.

/rootly resolve

• Works only in a dedicated incident channel.
• Marks the incident as resolved.
• Posts a summary back to the channel with the time to resolution (and any other data you think would be useful).

Slack's Block Kit allows for a lot of flexibility — apply your own product and design instinct and make the experience your own!

Web UI